Customer support

Direct email assistance

Send inquiries regarding active orders, shipments, or item replacements. All messages receive a direct response within one business day.

Fulfillment policies

Transparent dispatch and returns

Clear operational standards for every order leaving our warehouse.

Dispatch
Returns
Packaging

Fast fulfillment

30-day window

Recyclable paper

Orders pack and ship Monday through Friday within 24 hours of placement.

Straightforward return policy on all standard wares with prepaid exchange labels.

All items ship protected in heavy-duty paper wraps and corrugated card without plastic.